Privacy policy

Black Jebena Privacy Policy

Last updated: October 2025

At Black Jebena, we value and respect your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our online store or make a purchase.

1. Data Controller

Owner: Black Jebena
Name: Gonzalo Guajardo-Fajardo Caballos
Tax ID (NIF): 30223185N
Address: Av. Kansas City 78, Local 24, Bajo – 41007 Sevilla, Spain
Email: info@blackjebena.com

2. Information We Collect

  • Personal information: name, email address, shipping address, and phone number.

  • Payment information: we do not store full payment details. Payments are securely processed through Shopify Payments, PayPal, Bizum, and Klarna.

  • Browsing information: collected via cookies, Google Analytics, and Meta Pixel to enhance user experience.

  • Communication data: messages sent through contact forms or newsletter subscriptions.

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Comply with legal and accounting obligations.

  • Analyze customer behavior to improve our services.

  • Send marketing communications, only with your prior consent.

4. Legal Basis for Processing

  • Performance of a contract: to manage your orders and payments.

  • Legal obligation: to comply with tax and accounting regulations.

  • Consent: for marketing communications or cookies.

  • Legitimate interest: to enhance customer experience and prevent fraud.

5. Data Sharing

We share your information only with trusted service providers:

  • Shopify (e-commerce platform)

  • Google (analytics and advertising)

  • Meta Platforms, Inc. (advertising and remarketing)

  • Logistics providers: Correos and courier partners

  • Payment processors: PayPal, Klarna, Bizum, and Shopify Payments

When data is transferred outside the European Economic Area (EEA), it is protected through Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Data Retention

Your data will be retained:

  • As long as a commercial relationship exists.

  • For legal and accounting purposes for up to 6 years thereafter.
    Marketing data will be kept until you withdraw your consent.

7. Data Security

We use appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration.

8. Your Rights

You may exercise your rights at any time:

  • Access

  • Rectification

  • Erasure (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Objection

To exercise these rights, contact us at info@blackjebena.com.
If you believe your rights have been violated, you may lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

9. Cookies

We use both first-party and third-party cookies (Google Analytics, Meta Pixel) to enhance browsing and analyze usage.
You can adjust your browser settings to block or manage cookies. Learn more in our Cookies Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated by email or website notice.

11. Contact

📩 info@blackjebena.com
📍 Av. Kansas City 78, Local 24, Bajo – 41007 Sevilla, Spain

Thank you for choosing Black Jebena. ☕️