Maybe we can help you by answering these frequently asked questions:
How long does it take for an order to arrive?
Depending on the shipping option you choose, usually 2-7 days.
How long does it take you to replenish stock?
Our products come from Ethiopia. If we run out of stock, we replenish them every 3 months.
Are you producers or distributors?
Distributors. After more than 10 years in the country, we know dedicated and responsible companies that make quality material. We work exclusively with them.
Can I return a product?
If you have damaged it, no. If the product is intact, yes. You have 14 days to return it. Unfortunately, we do not have the financial capacity to cover the shipping costs.
Can I order products that are not in the catalogue?
If you know of any Ethiopian products that you would like to purchase, send us a message and we will try to get it for you.
Can I subscribe to a type of coffee and get a discount?
Yes, we will soon be opening up coffee subscriptions for regular customers who want to save money. We recommend trying out a few brands until you find the one you like best before subscribing.
Was not that what you wanted?
Send us a message and we will respond as soon as possible. But remember, life is better lived without rushing.